Our FordGuides are Here to Help
Our FordGuides are available via phone or live chat through the FordPass app and are happy to help you with any FordPass needs or questions you may have. Here are a few things a FordGuide can assist you with:
- Adding your VIN
- Starting your vehicle remotely
- Enabling SYNC® AppLink technology
- Resetting your password and more
Contact FordGuides by live chat via the FordPass app or by phone: 1-855-542-7821
For assistance on FordPass Rewards, call 1-833-502-1689 (available from Monday to Saturday 9:00 AM to 8:00 PM EST).